When it comes to professional development workshops, Emily has a reputation for delivering engaging, thought provoking programs that appeal to library staff at all levels. She has a rare talent for making topics approachable and non-threatening, while challenging participants to think deeply about the topics being considered. Her infectious enthusiasm is coupled with a practical approach to learning and applying new skills to benefit libraries and staff at many levels.  

Workshops and Training Sessions

Designing and Delivering Library Services1534914_10202107658427390_1242142453_o

  • Using data to determine service needs for your community
  • Empathy-based service design
  • Working with community partners
  • Customer Service Strategies for Protecting Patron Information **NEW**

Developing Staff Training Programs

  • Staff Training as Part of the Strategic Plan
  • Encouraging and Facilitating Professional Development
  • Empowering Staff to Learn, Grow, and Lead
  • Technology Training for Non-Techies
  • Developing Staff Training for Protecting Patron Privacy and Security **NEW**

Workplace Development

  • Having Fun at Work
  • Anyone can be a Leader
  • Keeping Up and Making Time **Updated **
  • Interdepartmental Communication
  • Avoiding Tech Burnout
  • Borrowing Skills from the Business World **NEW**
  • Change Management **Updated**

Project Management

  • Brainstorming projects based on needs and objectives
  • Proposing a project and getting approval
  • Begin With the Why: Defining project objectives and goals
  • Plan to Deliver: Project scope development and management
  • Laying the groundwork for effective project communication
  • Evaluating and Planning for Risk
  • Coordinating your Team to Get the Project Done
  • Finding the right tools for managing cooperative projects
  • Internal Communication for Successful Libraries
  • Using Project “Lessons Learned” to Increase Future Project Success
  • Keeping your Project Team Motivated for the Long Haul **NEW**


Workshops are generally hands-on sessions requiring active participation from attendees. Most workshops are offered as ½ day, full day, or multi-day events, as dictated by the needs of your organization. Workshops can be designed to accommodate anywhere from 10 – 100 participants, depending on the topic, as well as space and equipment requirements. Each workshop is tailored to the needs and goals of the hosting organization.

Workshop Fees

Project Planning WorkshopProject Planning Workshop

Project Planning WorkshopProject Planning Workshop